Privacy Policy

Effective Date: April 28, 2026

This Privacy Policy explains how A-Power HVAC-R Supply Inc. (“A-Power,” “we,” “us” or “our”) collects, uses and shares information when you visit apower-hvac.com (the “Site”) or interact with our wholesale supply services. By using the Site, you consent to the practices described below.

1. Information We Collect

We collect only the information that helps us serve contractor partners and operate this Site:

• Information you provide. When you call, email or submit a request through this Site, you may share your name, business name, contact details, project information, equipment lists, and rebate documentation.
• Automatically collected data. Like most websites, we may collect basic technical information such as IP address, browser type, operating system, referring URL, pages visited, and time stamps. This data helps us understand how the Site is used and how to improve it.
• Cookies and similar technologies. The Site may use cookies or local storage to remember preferences (for example, navigation state) and to gather aggregate usage statistics. You can control cookies through your browser settings.

2. How We Use Information

We use information to:

• Respond to inquiries about HVAC, refrigeration and solar products, pricing, availability and pickup.
• Process and fulfill wholesale orders, contractor account requests and rebate paperwork.
• Operate, maintain and improve the Site.
• Comply with legal obligations and protect our legitimate business interests.

We do not sell personal information to third parties.

3. How We Share Information

We share information only as needed to deliver our services or comply with the law:

• Service providers. Vendors that help us run the Site, host data, deliver email, or process orders may access information solely to perform those tasks under appropriate confidentiality obligations.
• Rebate program partners. When we assist a contractor with rebate documentation, we may share project information with the relevant utility or program administrator at the contractor’s direction.
• Legal compliance. We may disclose information when required by law, court order, or to protect the safety, rights or property of A-Power, our customers, or others.
• Business transfers. If A-Power is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction.

4. Data Retention

We keep information for as long as needed to deliver our services, support contractor accounts, manage rebate paperwork, comply with legal and tax obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

5. Security

We use commercially reasonable administrative, technical and physical safeguards to protect information against unauthorized access, disclosure or alteration. No system is completely secure, however, and we cannot guarantee absolute security.

6. Your Choices

• Access and correction. You can request access to or correction of the information you have provided to us by contacting us at the address below.
• Marketing communications. If we ever send marketing emails, you may opt out using the unsubscribe link in the message.
• Cookies. Most browsers let you refuse or delete cookies. Disabling cookies may affect Site functionality.

7. Third-Party Links

The Site may link to third-party websites (for example, manufacturer pages, utility rebate programs, or mapping services). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing information.

8. Children’s Privacy

The Site is intended for HVAC contractors and trade professionals. It is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Material changes will be highlighted on this page. Continued use of the Site after the update constitutes acceptance of the revised policy.

10. Contact Us

Questions about this Privacy Policy? Reach out using the details below:

A-Power HVAC-R Supply Inc.
119 Bloomingdale Rd #B, Hicksville, NY 11801
Phone: 718-866-0660
Email: [email protected]